Your Personal Housekeeper
M.BM Chalets is a highly experienced personal housekeeping service that ensures everything to do with the cleaning, preparation and upkeep of our clients’ chalets is exactly as briefed and required.
Every client has a personal Property Services Manager who is available 24/7 to respond to messages, questions and requests.
Our Housekeeping Services Manager takes care of:
- Checking every property in person, advising and rectifying any problems
- Managing our housekeeping team’s schedule to be available whenever needed
- Holding keys for your guests and providing access to tradesmen for maintenance
- Overseeing maintenance work carried out by our Partner Network and ensuring the property is left clean and tidy afterwards
- Organising additional concierge services and any special requests you may want
- Arranging special Guest Services if you let your property out.
The specific services provided by Mont Beau Ménage are of exceptional
quality and cover virtually everything a chalet owner could want:
- Cleaning: proper, thorough cleaning and preparation by our own team
- Laundry: linen washed, dried and ironed by hand – never through a commercial laundry
- Inventory: re-stocking cleaning materials; replacing kitchen equipment, crockery, glass, and effectively anything broken, faulty or requested
- Outdoors: summer gardening, winter snow clearing and everything in between
- End of Season: winter to summer changeovers – extensive, detailed cleaning; general maintenance; seasonal conversion inside and out
- Holidays: preparing and decorating for Christmas and other festive holidays
- Troubleshooting: from resolving Wi-Fi problems to replacing damaged linen.
Linen and Towel Hire
We provide very high-quality silk/cotton linen that is exceptionally comfortable to sleep on and looks wonderful. Our towels are made by Le Jacquard Francais, renowned for their soft quality and volume. You can choose whether we launder your own linen or you can hire from us.
A Documented and Carefully Supervised Process
At the outset, we meet with you at your property and complete a detailed 'Property Note'. We document what you want done, how you want it done and when you want it done - room by room. Your Property Note also lists all the functional elements of your property from where your mains water is located to the battery in your smoke detectors.
We then create 'Work Sheets' so our cleaning team can record exactly what we have done.
Finally, we create 'Checklists' which our Housekeeping Services Manager signs off in accordance with the Work Sheets.
Our attention to detail and ‘five-star’ service delivery lies at the heart of everything we do. We listen to what ‘you’ want and what ‘you’ need.
We are on call throughout the busy skiing months, the entire summer season and every day in between!